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Help

Please read this page for some quick handy hints on how to use this website; if you need to contact somebody about something unrelated to using this website please look at our contact us page.

This page is a handy tutorial on the following common tasks:

  • How to register on the system
  • How to complete an application form

How to register on the system

Registering on the system will allocate you a login reference which will allow you to log back in at any time to complete an application, update an application, and when approved, bid on properties and view your bids.

Click on the register button on the top right hand side of the Home page and complete the form.

Image of register button location

 

When you have completed the form, click Image of submit button

You will then be given a login reference which you will need to note down.

Image of successful registration banner

 

How to complete an application form

Once you are registered on the system and have a login you will be able to complete an application form (for example a housing register application form).

To complete the application you will first need to be logged in. If you are not already logged in you can do so by clicking on the Login button on the top right of the screen and entering your login reference followed by the memorable date you set when you originally registered and then press Continue.

Image of login form

Now enter the password you set when you registered (if required) and press Continue.

Image of second page of login form

You will now be logged into your My Account screen. Click on the Apply for Social Housing link

Image of apply for social housing link

Complete the social housing form and on the final page, press Image of submit button